2014/06 - 2015/07 english teacher
ASTON ENGLISH
Directed full range of operations for school having mission of teaching English to Chinese students; supervised three instructors and eight Chinese staff, compiled monthly reports, implemented education and administrative policies and procedures, and participated in area meetings.
• Demonstrated skill in teaching English to students ranging in age from 5 to adult in intensive classroom and one-on-one settings.
• Served as primary point-of-contact for resolving student complaints, leveraging calm, diplomatic communication approach and ability to produce win-win solutions.
• Recruited and trained new instructors and delivered compelling demo lessons to attract new students. Conducted staff training sessions.
2009/11 - 2012/07 english teacher
DALIAN POLYTECHNIC UNIVERSITY
Taught English to students ranging in age from 5 to adult, including college students for three organizations consecutively. Conducted one-on-one sessions, as well as instruction in private, group, and large room class settings. Performed various administrative functions.